The field of application of sales conditions.

The present general sales conditions apply to all sales made through the website We reserve the right to adapt or modify at any time and without prior notice, these general sales conditions and the characteristics of the services provided. In the event of a modification, the general sales conditions in force on the day of the order will apply to each order.

The identification of the user/client for the placed order is done through the log files stored on the Eshermosa server, preserving the IP address of the user/client or any other information obtained to identify the user/client.

The products found on the website ( do not constitute a legally binding offer but rather an online catalog, displaying the extensive range of the seller's products.

The orders

When placing an order, you are making an offer to purchase a product under and subject to the following terms and conditions. All orders are subject to product availability and confirmation of the order price.

Shipping times may vary depending on availability, and any warranty or statement made regarding delivery times. Eshermosa will not be responsible for any possible delays caused by the transport agency or force majeure.

Orders must be a minimum of one package or reach a minimum amount of €50 excluding VAT to be accepted on the website.

Eshermosa reserves the right to accept or reject all orders without prior notice. Products remain the property of Eshermosa until the invoice is paid.

The availability of items

Please note that our product offers and prices are valid and effective as long as they appear on the website, subject to available stock. Therefore, if the quantity of items ordered exceeds the available stock, we cannot guarantee the delivery of your order. We reserve the right to refuse the delivery of a confirmed order if the merchandise is not available. In the event that the merchandise is not available, Eshermosa will inform the user/customer of the product's unavailability within one business day by sending a specified message to the customer's email. If a transfer has been made to the merchant's account, the customer can choose between a refund, cancellation of their order, or replacement with another product.

The prices

The contractual language is Spanish. Prices are stated in Euros, calculated without VAT and shipping costs. They can be changed at any time without notice, knowing that items will be invoiced at the rate in effect at the time of order registration.

While we make every effort to ensure that all data, descriptions, and prices appearing on this Website are accurate, errors may occur. If we discover an error in the price of any product you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If we cannot contact you, we will treat the order as canceled. If you cancel but have already paid for the products, you will receive a full refund.

The invoice amount is charged in full and in a single payment for each order. All orders are invoiced and charged only in Euros. Any customs duties or local fees are the responsibility of the recipient.

Shipping costs will be charged additionally; these additional costs are clearly shown when applicable and included in the 'Total Cost'.

The payment

Upon receiving your order, we conduct a standard pre-authorization check on your payment card to ensure there are sufficient funds to complete the transaction. Products will not be shipped until this pre-authorization check has been completed. The charge will be made to your card once payment has been processed.

Types of payment:

- Debit or credit card

- Bank transfer (the process will take longer)

- Cash on delivery (only available in certain areas, and a commission is applied)

The case of non-payment

Eshermosa reserves the right to refuse shipment of an order or fulfill an order from a buyer who has not paid the total or partial amount of their last order or with whom there is a payment dispute, still in administrative processing.

The product images

Due to variations in monitor calibration, the shades of the represented products may vary slightly. Eshermosa is not responsible for errors arising from misinterpretation.

Buyer's acceptance.

The present general terms of sale as well as the rates are expressly approved and accepted by the buyer, who declares and acknowledges to be fully aware of it, and waives, in fact, to avail itself of any contradictory document, and, especially, its own general terms of purchase, since the purchase deed entails the acceptance of these terms of sale.

These conditions may be modified at any time without notice.

Right of withdrawal

Customers have 7 business days to exercise their right of withdrawal, without the need to justify the decision and without any penalty (except for the cost of returning the goods).

Product Delivery

The customer assumes all risk of damage/loss of the merchandise upon delivery. Immediately after the delivery of the goods, Eshermosa is exempt from risk, and the risk is transferred to the customer. Eshermosa will not be responsible for any possible delay caused by the transport agency or force majeure circumstances.

Immediately after delivery, the products must be carefully inspected by the customer or an authorized person. Any possible damages, impacts, or other issues should be reported immediately to the merchant. If it is determined that damages result from the transportation of the merchandise, the merchant is not responsible.

If the customer refuses to receive the merchandise, except in the cases described below, the refusal is considered unfounded, and the customer must pay the delivery and return costs of the merchandise. If the customer is not available at the time of delivery to the specified address, the merchant is released from its obligation to deliver the item.

If the delivered product does not correspond to the product purchased by the customer, and this can be determined by a simple inspection, the customer can request a product exchange within 48 hours.


Eshermosa reserves the right to reject returns sent outside the specified period (15 days from the date of receipt of the goods).

Returns can only be made for defects or flaws in the items. Depending on the calibration of the different monitors used to view the page, the shades of the represented products may vary slightly. Eshermosa is not responsible for errors derived from misinterpretation. The shipping costs for the items you wish to return will be borne by the customer. Eshermosa will not accept returns sent with postage due.

In all cases, items must be returned in their original condition, including tags and any packaging. All products will be inspected upon their return. Once verified by the quality department, the corresponding amount will be refunded in the same manner as it was paid.

The refund will be made as soon as possible and, in any case, within 30 days following the reception of the items in the warehouse.

The delay in the delivery of goods by the transport company will not be grounds for a refund.

The applicable law and competent jurisdiction.

These terms and conditions shall be interpreted in accordance with the laws of Spain, and in the event of any dispute or claim associated with these terms and conditions, such dispute or claim shall be subject to the exclusive jurisdiction of the Spanish courts.